Innovations in Public Administration
Overview:
As a member of a specialized committee at the Capacity Building Commission, I contributed to a strategic initiative aimed at recognizing and celebrating innovative practices introduced by Indian civil servants. This initiative was designed to highlight outstanding examples of innovation in public administration, capturing their impact, the innovators behind these achievements, and the valuable lessons learned. Leveraging process management frameworks, design thinking methodologies, and comprehensive stakeholder engagement, our team successfully documented transformative public-sector innovations nationwide.
Role & Responsibilities:
Process Mapping & Strategic Planning
Served as a core member of a three-person committee responsible for conceptualizing, mapping, and standardizing the selection process for identifying impactful innovations in public administration.
Co-developed detailed evaluation criteria and structured frameworks, ensuring a transparent, objective, and replicable assessment process.
Content Development & Digital Communication
Strategically developed and structured the content and user experience of the initiative’s dedicated webpage, clearly highlighting innovations, their impact, key insights, and actionable learnings.
Ensured accessible, engaging, and informative digital representation of innovations, catering effectively to diverse stakeholders, including civil servants, policymakers, and citizens.
Stakeholder Engagement & Coordination
Facilitated collaboration with stakeholders across India, engaging officials from 18 federal entities—including 42 regions spanning states and union territories—and successfully built consensus for the initiative.
Managed cross-functional communication effectively to collect comprehensive insights, narratives, and data points needed for the final report and public dissemination.
Impact:
Successfully identified and documented 30 innovative projects led by civil servants nationwide, providing visibility to exemplary public-sector initiatives and their societal impact.
Strengthened internal capacity by establishing replicable, standardized processes for recognizing and amplifying public-sector innovations.
Enhanced digital presence and accessibility through strategic web page development, furthering outreach and visibility of the innovations.
Co-authored the Innovations in Public Administration Report.